Industry: Banking
Location: Karachi
Products/Services: Consumer Banking, Loans, Investments
Introduction:
United Bank Limited (UBL) is one of Pakistan’s largest and most prestigious banks, founded in 1959 by Agha Hasan Abedi. Over the years, UBL has become a key player in Pakistan’s banking sector, known for its innovative products and customer-focused services. With over 1,300 branches across Pakistan and a presence in more than 10 countries, UBL offers a wide range of financial services, including retail banking, corporate banking, investment banking, and Islamic banking. The bank’s headquarters are located in Karachi, Pakistan, and it is majority-owned by Bestway Group.
Product Range:
UBL provides a diverse array of products and services, catering to individual customers, businesses, and corporations:
- Personal Banking:
- Accounts & Deposits: UBL offers a variety of current, savings, and term deposit accounts designed for different customer needs.
- Cards: UBL provides debit and credit card services, such as UBL Visa Credit Card, and UBL Wiz (a prepaid card).
- Loans: Personal loans, car financing, and home loans are available to meet individual customer needs.
- Remittances: UBL provides domestic and international remittance services, allowing customers to send and receive money efficiently.
- Business & Corporate Banking:
- SME Banking: UBL offers customized financial solutions for small and medium-sized enterprises, including working capital financing, business loans, and trade services.
- Corporate Banking: Comprehensive solutions such as project financing, cash management, and investment banking for large corporations and government institutions.
- Agricultural Finance: UBL provides financial solutions to farmers and agribusinesses, enabling them to enhance productivity and profitability.
- Islamic Banking:
- UBL Ameen: A complete range of Shariah-compliant products, including Islamic savings accounts, home finance, car finance, and business finance, based on Islamic banking principles.
- Wealth Management:
- UBL offers wealth management services, including investment advisory, mutual funds, and portfolio management, providing tailor-made financial solutions for high-net-worth individuals.
- Digital Banking:
- UBL NetBanking: UBL’s internet banking service enables customers to access their accounts, pay bills, transfer funds, and make investments online.
- UBL Digital App: A mobile app that provides convenient digital banking services such as balance inquiries, transfers, bill payments, and managing investments.
Mission and Values:
UBL is driven by its commitment to providing world-class banking services with a focus on innovation, customer satisfaction, and growth.
- Mission: “To be the best bank for our customers, employees, and stakeholders by delivering superior services, innovative solutions, and sustainable growth.”
- Core Values:
- Customer-Centricity: Always focusing on customer needs and satisfaction.
- Innovation: Embracing cutting-edge technologies and solutions to stay ahead in the banking industry.
- Integrity: Maintaining the highest ethical standards and transparency in all operations.
- Excellence: Striving for continuous improvement in products, services, and customer experience.
- Sustainability: Promoting sustainable business practices and contributing to the development of communities and economies.
Innovative Recipes:
While UBL is not involved in the food industry, it has pioneered several “innovative recipes” in the banking sector by launching digital banking solutions like UBL NetBanking and UBL Digital, which allow customers to conduct banking transactions from anywhere. UBL has also introduced contactless payment technologies, online remittance services, and digital wallets to enhance customer convenience.
Online Shopping:
While UBL does not provide online shopping services directly, it facilitates online payments through its digital banking platforms. Customers can:
- Use UBL NetBanking or UBL Digital App to pay for utility bills, mobile top-ups, and make online purchases.
- UBL Visa Credit Cards allow secure online shopping at e-commerce platforms and international websites.
Connect with Us:
UBL offers a variety of ways to stay connected and receive support:
- Website: www.ubldigital.com
- Customer Support: UBL’s 24/7 helpline is available at 111-825-888 (within Pakistan) and +92-21-111-825-888 (international customers).
- Mobile Banking App: The UBL Digital app can be downloaded on both iOS and Android devices for easy access to banking services.
- Social Media: UBL is active on Facebook, Twitter, LinkedIn, and YouTube, sharing updates on products, services, and banking tips.
- Head Office: UBL Building, Jinnah Avenue, Blue Area, Islamabad, Pakistan.
