Industry: Energy
Location: Lahore
Products/Services: Natural Gas Distribution
Introduction:
Sui Northern Gas Pipelines Limited (SNGPL) is a leading natural gas distribution company in Pakistan. Established in 1963, the company is responsible for the transportation and distribution of natural gas to industrial, commercial, and residential customers in northern regions of Pakistan, including Punjab and Khyber Pakhtunkhwa. SNGPL plays a vital role in the country’s energy sector by ensuring the reliable supply of natural gas.
Product Range:
SNGPL primarily focuses on the distribution of natural gas and offers a variety of services:
- Natural Gas Distribution:
- SNGPL distributes natural gas to residential customers for cooking, heating, and other domestic uses.
- The company supplies natural gas to various industries for manufacturing and processing purposes.
- Commercial Services:
- Providing natural gas to commercial establishments such as restaurants, hotels, and businesses for heating and cooking.
- Industrial Services:
- Supplying natural gas to industrial units for use in boilers, kilns, and other industrial applications.
- Metering and Billing Services:
- SNGPL manages metering and billing for its customers, ensuring transparency and accuracy in gas consumption.
Mission and Values:
SNGPL is committed to providing reliable, safe, and efficient natural gas services while ensuring customer satisfaction and contributing to national development.
- Mission: “To deliver safe, reliable, and affordable natural gas to customers while ensuring sustainability and growth.”
- Core Values:
- Safety: Prioritizing safety in all operations to protect employees, customers, and the environment.
- Customer Service: Committed to delivering excellent customer service and addressing customer needs promptly.
- Integrity: Conducting business with transparency and accountability.
- Innovation: Embracing new technologies and practices to enhance operational efficiency.
- Sustainability: Focusing on environmentally responsible practices and contributing to the sustainable development of the communities served.
Innovative Recipes:
SNGPL’s “innovative recipes” reflect its commitment to modernization and improved service delivery. This includes:
- Infrastructure Development: Investing in the expansion and upgrading of pipeline networks to enhance gas supply and distribution efficiency.
- Smart Metering Solutions: Implementing advanced metering technology to improve billing accuracy and customer service.
- Environmental Initiatives: Adopting measures to minimize the environmental impact of operations and promoting the use of natural gas as a cleaner energy source.
Online Shopping:
While SNGPL does not offer traditional products for online shopping, customers can access various services and information through its official website, including:
- Service Applications: Customers can apply for new gas connections and other services online.
- Bill Payments: Information about bill payments and account management is available.
- Website: www.sngpl.com.pk
Connect with Us:
SNGPL provides several channels for customers and stakeholders to connect:
- Customer Support: Customers can contact the company for inquiries, complaints, and support through the helpline or contact forms available on the website.
- Social Media: SNGPL is active on platforms like Facebook and Twitter, where they share updates and information about services and initiatives.
- Corporate Office: The headquarters of Sui Northern Gas Pipelines Limited is located at:
- Sui Northern Gas Pipelines Limited, 2-B, Tufail Road, Gulberg II, Lahore, Pakistan.
