Introduction
Jubilee General Insurance is one of Pakistan’s leading general insurance companies, established in 1995. It is a part of the Jubilee Insurance Group, which is well-known in Pakistan for providing various insurance products and services. The company offers a wide range of general insurance solutions to both individual and corporate clients, including health, motor, property, and marine insurance. Jubilee General Insurance is listed on the Pakistan Stock Exchange (PSX) and operates with a focus on customer-centric services, financial stability, and innovation.
Product Range
Jubilee General Insurance provides comprehensive insurance products designed to cater to the diverse needs of individuals, families, and businesses. Some of the key products offered by the company include:
- Motor Insurance:
- Comprehensive Motor Insurance: Provides coverage for accidental damage, theft, and third-party liabilities for vehicles.
- Third-Party Liability Insurance: Covers the legal liabilities arising from third-party injury or property damage due to the insured vehicle’s actions.
- Health Insurance:
- Health & Medical Insurance: Covers medical expenses for hospitalization, surgeries, and treatments. This includes both individual and family health plans.
- Critical Illness Insurance: Provides financial assistance in case of life-threatening illnesses such as cancer, heart disease, etc.
- Property Insurance:
- Home Insurance: Provides coverage against damages or losses to the home due to fire, burglary, floods, or natural disasters.
- Fire & Allied Perils Insurance: Covers property damage due to fire, lightning, explosions, and other specified perils.
- Contents Insurance: Protects household contents from loss or damage caused by fire, theft, or natural disasters.
- Marine & Cargo Insurance:
- Marine Insurance: Covers the loss or damage of cargo, goods, and vessels during transportation by sea, air, or land.
- Inland Transit Insurance: Covers goods in transit within Pakistan, protecting against risks like theft, damage, or loss.
- Liability Insurance:
- Public Liability Insurance: Protects businesses against claims from third parties for injury or damage caused by their activities or products.
- Employer’s Liability Insurance: Provides coverage for businesses in case of accidents or injuries to employees while on the job.
- Travel Insurance:
- Personal Travel Insurance: Provides coverage for medical emergencies, trip cancellations, lost luggage, and other travel-related risks.
- Bonds & Guarantee Insurance:
- Surety Bonds: Covers financial risks and guarantees the performance of a party in a contract or business agreement.
- Agricultural Insurance:
- Crop & Livestock Insurance: Provides coverage against losses caused by natural calamities or disease outbreaks affecting crops and livestock.
Mission and Values
Mission: Jubilee General Insurance’s mission is to provide financial security and peace of mind to its customers by offering high-quality, reliable, and innovative insurance products.
Core Values:
- Customer Focus: The company puts the needs of its customers at the heart of its business, delivering tailored insurance solutions and exceptional customer service.
- Integrity: Jubilee General Insurance operates with transparency and ethical business practices, ensuring trust and confidence with its customers.
- Innovation: The company is committed to introducing new and improved insurance products and services, leveraging technology to streamline processes and enhance customer experience.
- Reliability: Jubilee strives to provide reliable insurance coverage, ensuring that claims are handled efficiently and effectively when needed.
- Excellence: The company focuses on maintaining high standards of quality in all its operations, from product development to claims processing.
Innovative Features
- Online Services: Jubilee General Insurance offers online platforms for easy access to policy details, claims submission, and payment processing, enhancing the convenience for customers.
- Claims Processing: The company has an efficient claims handling system to ensure that customers are provided with timely and fair compensation.
- Mobile App: Jubilee offers a mobile app for policyholders to track their insurance details, make payments, and access services on the go.
- Customer Support: The company’s customer support system includes multiple channels, including phone, email, and live chat, to provide assistance and resolve queries quickly.
Corporate Social Responsibility (CSR)
Jubilee General Insurance is committed to contributing positively to society through various CSR initiatives, such as:
- Community Support: The company supports various community development programs, including education, healthcare, and disaster relief efforts.
- Environmental Responsibility: Jubilee General Insurance is involved in initiatives that promote environmental sustainability, such as supporting renewable energy projects and reducing the company’s carbon footprint.
- Employee Welfare: The company provides a safe and inclusive working environment for its employees and supports their professional development through training programs.
Online Presence
Jubilee General Insurance has a strong online presence, offering a range of digital services and information for customers:
- Website: www.jgi.com.pk – The official website provides detailed information about insurance products, services, claims processing, and more.
- Social Media: Jubilee is active on platforms like Facebook, Instagram, and LinkedIn, where it shares updates, offers, and customer engagement initiatives.
Connect with Us
For further inquiries or information:
- Head Office: Jubilee General Insurance, Karachi, Pakistan.
- Contact Number: +92-21-111-111-550
- Email: info@jgi.com.pk
- Social Media: Available on Facebook, Instagram, and LinkedIn for product updates, promotions, and customer engagement.
