EFU General Insurance

Introduction

EFU General Insurance Limited is one of the largest and oldest general insurance companies in Pakistan, established in 1932. A part of the EFU Group, it offers a wide range of general insurance products to individuals, businesses, and industries. The company is renowned for its financial strength, customer-centric approach, and commitment to providing top-notch insurance services across various sectors.

Product Range

EFU General Insurance provides comprehensive insurance solutions, including:

1. Motor Insurance:
   • Comprehensive Motor Insurance: Coverage against accidental damage, theft, fire, and third-party liabilities.
   • Third-Party Liability Insurance: Coverage for damages to other people’s property or injuries caused by the insured vehicle.
   • Own Damage Insurance: Covers damage to the policyholder’s vehicle.
2. Health Insurance:
   • Individual Health Insurance: Covers medical expenses for individuals, including hospitalization and surgical procedures.
   • Group Health Insurance: Employee benefits packages for organizations, providing health coverage for employees and their families.
3. Property Insurance:
   • Fire & Allied Perils Insurance: Coverage for damage caused by fire, lightning, explosion, or other specified risks.
   • Home Insurance: Protects homes against risks like fire, natural disasters, burglary, and theft.
   • Industrial Property Insurance: For industries and businesses to safeguard their buildings, machinery, and inventory.
4. Marine & Aviation Insurance:
   • Marine Cargo Insurance: Coverage for goods in transit by sea, air, or land, protecting against damage or loss.
   • Aviation Insurance: Covers aircraft and liabilities associated with air transport.
5. Travel Insurance:
   • Personal Accident Insurance: Covers accidents during travel, including death, medical expenses, or disability.
   • Trip Cancellation Insurance: Reimbursement for non-refundable travel costs due to unexpected cancellations.
6. Business & Liability Insurance:
   • Public Liability Insurance: Coverage for businesses in case of legal liabilities to the public.
   • Product Liability Insurance: Protects businesses from risks related to defective products.
   • Employer’s Liability Insurance: Covers liabilities arising from employee injuries or illnesses at work.
7. Miscellaneous Insurance Products:
   • Takaful (Islamic Insurance): Shariah-compliant insurance products for customers seeking an alternative to conventional insurance.
   • Agricultural Insurance: Coverage for crops and livestock, protecting farmers from natural calamities.

Mission and Values

Mission: To provide reliable and customer-centric general insurance solutions, ensuring the protection of assets, health, and businesses through innovative and comprehensive coverage.

Core Values:

1. Customer Satisfaction: Providing personalized and responsive services to meet the diverse needs of clients.
2. Integrity: Maintaining transparency and ethical conduct in all dealings.
3. Excellence: Continuously improving the quality of services and products.
4. Innovation: Developing new insurance products and services to address emerging risks and customer needs.
5. Sustainability: Committing to sustainable business practices and supporting the broader community through CSR efforts.

Innovative Features

1. Online Services: EFU General Insurance offers online insurance products, enabling easy access to policies, renewals, and claims management.
2. Mobile App: The company provides a mobile application for customers to manage their policies, make claims, and get instant quotes.
3. Claims Assistance: EFU General is known for its efficient claims handling system, ensuring timely and hassle-free claims settlement for its customers.
4. Risk Management Solutions: Offering businesses tailored risk management and advisory services to minimize potential losses.

Corporate Social Responsibility (CSR)

EFU General Insurance is committed to corporate social responsibility and actively participates in various community development initiatives:

1. Health & Education: Supports health-related and educational initiatives, including scholarships for underprivileged students and funding healthcare projects.
2. Disaster Relief: Provides assistance during natural disasters by offering financial aid and relief products.
3. Environment: Promotes environmental sustainability through eco-friendly practices and initiatives.
4. Employee Welfare: The company focuses on the welfare of its employees through professional development and a supportive work environment.

Online Presence

EFU General Insurance has an accessible online presence for customers:

• Website: www.efugeneral.com for detailed product information, online policy purchases, and customer support.
• Mobile App: Available for policy management, claims tracking, and insurance product purchases.
• Social Media: Active on social media platforms like Facebook, LinkedIn, and Twitter, providing updates and customer support.

Connect with Us

For inquiries or further information:

• Head Office: EFU General Insurance Limited, Karachi, Pakistan.
• Contact Number: +92-21-111-111-650
• Email: info@efugeneral.com
• Social Media: Available on Facebook, LinkedIn, and other platforms