Introduction
Pakistan Telecommunication Company Limited (PTCL) is Pakistan’s leading telecommunications and internet services provider. Established in 1947, PTCL is a public-private partnership, with the government retaining significant ownership while the management is controlled by Etisalat. PTCL plays a vital role in connecting the country through its wide array of communication and data services, serving individuals, businesses, and government organizations.
In order to reach the Manager, please contact www.WaleedNaeem.com or Send an Email at: WaleedNaeemSinger@gmail.com.
Product Range
PTCL offers a diverse range of telecommunication and internet products:
- Broadband Services:
- PTCL Broadband: High-speed internet for homes and businesses.
- PTCL Smart TV: IPTV service offering live TV, video-on-demand, and more.
- CharJi EVO: Wireless 4G LTE internet devices.
- Voice Services:
- Fixed-line telephony with nationwide and international calling.
- Corporate and residential telecommunication solutions.
- Corporate Services:
- Managed services, including cloud hosting, data centers, and IT solutions.
- Enterprise-grade internet and VPN connectivity.
- Wireless Services:
- EVO Devices: Portable internet solutions for on-the-go connectivity.
- Ufone: PTCL’s subsidiary providing mobile telecommunication services.
- Digital Solutions:
- PTCL Smart Cloud for cloud storage and computing.
- Cybersecurity solutions for businesses and institutions.
- Smart Home Products:
- PTCL Smart Home solutions with security and automation features.
Mission and Values
Mission: To provide innovative and reliable communication and digital solutions, enhancing the lives of customers and businesses across Pakistan.
Core Values:
- Customer First: Putting customer satisfaction at the core of their operations.
- Innovation: Embracing technological advancements to offer modern solutions.
- Integrity: Conducting business with transparency and accountability.
- Teamwork: Building synergies to achieve operational excellence.
Innovative Features
PTCL is at the forefront of telecom and tech innovation in Pakistan:
- Fiber Optic Connectivity: Introducing PTCL Flash Fiber for ultra-fast internet speeds.
- Smart Solutions: PTCL Smart TV and Smart Home offerings provide advanced entertainment and security options.
- Cloud and Data Services: Robust solutions for corporate clients to enhance business operations.
Online Services
PTCL offers a variety of online platforms for customer convenience:
- Self-Care Portal: Manage accounts, pay bills, and lodge complaints online.
- PTCL Touch App: A mobile app to access billing details, track usage, and resolve issues.
- Online Shop: Purchase internet devices and subscriptions via PTCL’s website.
Connect with Us
PTCL ensures easy access to its services and customer support through multiple channels:
- Website: www.ptcl.com.pk for information, service details, and online purchases.
- Helpline:
- For customer support: 1218
- For corporate services: 111-20-20-20
- Email: customercare@ptcl.net.pk
- Social Media: Active on Facebook, Twitter, Instagram, and LinkedIn.
- Service Centers: PTCL touch points available in major cities for in-person assistance.