Introduction
Bank Alfalah Limited is one of Pakistan’s leading private banks, established in 1997 and headquartered in Karachi. Owned primarily by the Abu Dhabi Group, the bank provides a broad range of financial products and services to individuals, businesses, and institutions. Known for innovation and customer-centricity, Bank Alfalah has a significant presence both locally and internationally, with branches in the UAE, Bahrain, and Bangladesh.
Product Range
Bank Alfalah offers a comprehensive portfolio of banking solutions:
- Personal Banking:
- Savings Accounts
- Current Accounts
- Term Deposits
- Alfalah Credit and Debit Cards
- Business Banking:
- Working Capital Financing
- Trade Finance Solutions
- Corporate Banking Services
- Islamic Banking:
- Shariah-compliant solutions under the Bank Alfalah Islamic brand, including profit-sharing accounts, Islamic mortgages, and financing products.
- Digital Banking:
- Alfa App: A state-of-the-art digital platform for account management, bill payments, fund transfers, and more.
- Internet and SMS banking services.
- Loan and Financing Products:
- Home Loans
- Auto Financing
- Personal Loans
- Wealth Management and Investment Solutions:
- Advisory services for high-net-worth individuals and businesses.
- Corporate and SME Solutions:
- Tailored products for small to medium enterprises and large corporations.
- International Banking:
- Remittance services, foreign exchange, and offshore banking.
Mission and Values
Mission: To inspire and empower people and businesses to achieve their financial goals through innovative and reliable banking solutions.
Core Values:
- Integrity: Ethical and transparent business practices.
- Innovation: Leveraging technology to provide cutting-edge financial solutions.
- Customer-Centricity: Commitment to understanding and meeting customer needs.
- Sustainability: Promoting social and environmental responsibility.
Innovative Solutions
- Alfa App: A comprehensive digital banking app offering services like fund transfers, QR payments, and loan applications.
- Alfalah GharApna: An innovative mortgage solution for affordable housing.
- Islamic Digital Banking: Seamless digital access to Shariah-compliant banking services.
- Contactless Payment Solutions: Tap-and-pay cards and mobile wallets.
Online Services
Bank Alfalah provides a variety of online services for convenience:
- Digital Banking: The Alfa app and internet banking for 24/7 access to accounts and transactions.
- E-Commerce Integration: Payment gateways for businesses and online shoppers.
- Card Services: Online applications and management of credit and debit cards.
Connect with Us
Bank Alfalah offers multiple touchpoints for customer engagement:
- Website: www.bankalfalah.com for details about services, products, and updates.
- Customer Support: 24/7 helpline for assistance.
- Contact Number: 111-225-111
- Email: info@bankalfalah.com
- Social Media: Active on Facebook, Twitter, and LinkedIn.
- Branch Network: Over 700 branches in Pakistan and international locations.
